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| We are delivering Actionable Business Results for your industry in the age where industry is still struggling to realize basic data visualization. Our solutions leverage our proprietary BRAINs platform and unlock quick ROI by providing customers with actionable alternatives in their environments that fully leverage their current investments. Our insights quickly spotlight the tradeoffs that are required to be made to optimally respond to current changing business conditions. |
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| Netlink's Advanced Analytics Solution, created through a convergence of PhD talent in statistics, mathematics and relevant domains, complements our cloud based software and is able to work with imperfect data and complex entangled business situations. |
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| Our Advanced Analytics solutions include: |
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Advanced Analytics for Quality Assurance |
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Advanced Analytics for Customer Care |
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Advanced Analytics for Retailers |
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Advanced Analytics for Dealers |
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Advanced Analytics for Supply Chain |
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| For business and customer care leaders, we deliver immediate business results like: |
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True Modeling of internal and external variables to create impact by producing actionable insights at various levels: |
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Business outcomes: Customer care cost per sub, Churn, etc |
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Process outcomes: Sales, Cross Sell/Up Sell, C-Sat, AHT, FCR, Compliance disclosure |
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Operational outcomes: CSAT, AHT, Customer Experience etc. |
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Better use of QA Dollars (in the customer care environment) with an emphasis on driving business outcomes. Some examples: |
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41% Reduction in Rework/Modification |
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22% Compliance improvement |
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…and much much more |
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| For retail customers, our immediate business results include: |
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At a strategic level, |
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Order of magnitude improvements in margins, customer satisfaction, market share, and comparable store sales. |
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At a tactical level, |
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Improvements in forecasting and planning accuracy , retention of loyal customers , and conversions for ad/promotion spending |
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| For Automotive dealers, our immediate business results created are: |
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Improvements in conversion and cross selling by 2-14% |
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40% improved extracted DMS/SMS data accuracy |
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80%+ savings compared to traditional service based solutions |
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New data & integration with bi-directional capabilities (previously not possible)- to help develop new markets and strategies |
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| For purchasing and supply chain professionals, our immediate business results created are: |
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15-20% savings on current spend |
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High impact category identification |
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Rogue spending identification |
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Spend consolidation opportunity identification |
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| For IT leaders, we have a true cloud based solution that is: |
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Fully complaint - Sarbanes Oxley, PCI and more |
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Integrated and Interfaces simplicity via cSaaS architecture |
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Regionally configurable workflows, regulations and more |
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Globally/Internationalized/Multi-lingual |
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