Telecom & Utilities

Netlink has a very strong foundation in the Communication Sector with clients such as Avaya and Coast to Coast.

The telecommunication industry has seen many changes throughout the years with mergers, deregulation and privatization, globalization and rapid advances in technology. Rapid advances in technology include new wireless technologies, voice over internet, cable telephony, etc. As new technologies develop, it is very important for companies to stay ahead through increasing efficiencies and effectiveness in the marketplace.

At Netlink we can help you reduce costs and increase efficiencies to stay competitive in the marketplace through our information technology and business process solutions. By partnering with us, you are guaranteed immediate strong business results.

Our Experience

  • Architect Solutions
  • Implement, integrate and manage converged infrastructure
  • Telecom services application development – integrated contact center solution that spans people, process, technology and infrastructure
  • Customer Relationship Management

Service Offerings

Communication Architecture & Application support services

  • Architect Solutions
  • Implement, integrate and manage converged infrastructure
  • Telecom services application development

Comprehensive Enterprise Class Telephony Applications:

  • IP Telephony On Demand platforms
  • Messaging On Demand platforms
  • Contact Center Applications – Voice Portal, Advance Routing
  • Contact Center – Contingency Management & DR sites