•Responsibilities include to provide MSTR administrative support for duties including:
•Installation, configuration and support of multiple BI platforms MicroStrategy
•Server configuration (architecture and design)
•Security (ex. permissions for users, managing capabilities for license types)
•Perform software installations including routine updates/fixes, major product upgrades, patches, enhancements, customizations, and new version releases.
•Provide priority 1 and/or priority 2 support of platforms and processes.
•Migrate objects between environments per the established Systems Development Life Cycle (SDLC).
•Monitor performance trends, system stability, capacity planning, and performance tuning.
•Troubleshooting report/server issues.
•Tune processes, servers, applications for optimal performance.
•Identify long term solutions that prevent and reduce reoccurrence of issues.
•Incident, Problem and Change management, ensuring tickets are closed within SLA
•Ensuring backups are being performed regularly, ensuring that the platforms are performing to their potential, and addressing any issues that arise.

Job Category: Support
Job Type: Full Time
Job Location: Bhopal Indore Pune
Experience: 3 to 5 years

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