Enabling competitive, customer-centric operations in volatile conditions with the power of BI
A BI&A platform to achieve key operational and customer management objectives
Service providers operate with multiple challenges— churn rates, ARPU, competition and more. The need is for enhanced customer management without compromising on revenues. The demand for new services and options are endless, presenting players with multiple opportunities. Netlink’s BI platform delivers powerful insights from the huge volumes of data, offering service providers information about performance, financial KPIs, preferences,and churn prediction.
Modules offering unified view of all data
Intuitive dashboards offer actionable information and insights into customer preferences. Alerts and integrated data from across the network offer a unified view, empowering decision-makers.
Balance costs and resources to meet dynamic project requirements and overcome capacity limitations with a scalable solutions